We have serviced all brands of hot tubs and have witnessed how the hot tub industry has changed and evolved with technological advances. And how certain designs and processes have been tried as time went on. Some good, and some, well, not so good. Some ideas have been kept, some have been abandoned. Some claims as to the energy efficiency, therapeutic value, and material quality were made. Some manufacturers have overestimated their ability to keep quality foremost when striving to get too much product “downstream” at the retail level. In other words, volume overrode quality control.
And in the end, it has really been the customer who has suffered the consequences.
At Spalife Hot Tubs, we have used these experiences to choose with absolute care what we carry and sell for our customers. It is our primary job not to just sell and move on, but to ensure the products we carry are a level of quality we have in our own homes.